English for Healthcare and Appointments

English for Healthcare and Appointments: Introduction to Healthcare Communication – Basics of speaking and writing in medical settings. Patient Interaction Skills – Communicate effectively with patients, explain procedures, and provide guidance. Appointment Scheduling & Management – Learn clear language for booking, rescheduling, and confirming appointments. Medical Terminology Simplified – Understand and use common healthcare terms correctly. Handling Queries & Complaints – Respond politely and professionally to patient questions or concerns. Documentation & Record-Keeping – Writing patient notes, referrals, and reports accurately.